About Us
About Our Business

BOURLIER'S BARBECUE AND FIREPLACE is committed to
customer service, and providing product at a reasonable price.

Our staff is the most experienced and knowledgeable you will
find.

We are a third generation family business.

Our newly remodeled show room is a must see with over 30
burning  fireplace displays and 50 grill models on display. We
display gas and electric lights.

Our Return Policy:

Stock store items in the original manufacturer's packaging can be
exchanged or refunded with a receipt within 30 days of purchase.
Stock store items are items available at our location, and items that
do not have to be ordered.

No refunds will be given for used, installed, or “burned” items.

Special order items, and custom made items can not be refunded or
exchanged. These items are defined as: non-stock items that have to
ordered, and shipped to Bourlier's. This also refers to items that
Bourlier's has vendors manufacture, or custom make for customers.
Deposits for these items will not be refunded. We will issue a
refund, or exchange if the item ordered becomes unavailable
from the factory, or vendor.

Note: Many of the items we sell are special order due to the custom
nature of colors, sizes, and options available from fireplace
manufactures.

Delivery charges are non-refundable. If you can not return the item
yourself, a pick up charge will be deducted from your refund.

We do not refund installation, and service call fees from contractors.

Gift cards and gift certificates are not refundable, they are only good
for store credit.

If your item is defective, Bourlier's will over the counter repair or
replace the item based on the manufacturer's warranty. After the first
30 days, the customer may have to return the item to the
manufacturer, or wait for a replacement to be shipped from the
manufacturer. You will not get a refund.

Under special circumstances, Bourlier's may allow a returned item
that does not meet the main criteria. Bourlier's would apply a
restocking fee to that item. The amount is usually based on vendor
restocking fees & return shipping charges.  In these cases, only store
credit will be issued.

Merchandise left at the store for a period over 3 months will be
charged storage fees until the fees outweigh the value, It will be
considered vacated, and will be sold to offset the fees, so a refund will
not be granted.
For the fastest and best response for questions and issues with
products purchased is to email:
customercare@bourlierbbq.com
test image