Through use of this website or by placing an order with us, you indicate you agree to be subject to the terms of service outlined here.
We will only accept returns with a copy of the invoice, packing slip, or sales form. There are no returns after 30 days.
Please view our whole return policy for further information.
Please call or email before returning. Our return address is:
Bourlier’s Barbecue and Fireplace, Inc.
32128 Woodward Ave
Royal Oak, MI 48073
A $1.50 handling charge is applied to all orders. The minimum order amount is $5.00 plus shipping.
Delivery times are listed in the shipping estimate during checkout. These values are generated by the carrier and are the best estimate for your order. We ship all orders received before 12pm EST the same day. We cannot guarantee an order will be shipped the same day after 12pm EST. We are closed on the weekends and do not ship. If you order on a Friday, your order may not go out until Monday. If we are unable to ship your order on time, we will contact you.
Contact us within a week of delivery in cases of items missing from an order, and within a week of the latest projected delivery date for orders that do not arrive.
Subject to approved credit. Visa, Mastercard, Discovery or American Express accepted.
All prices available on the website are the sole, official source of current prices and are subject to change. Prices listed elsewhere may be out of date or erroneous, and if different from the website, should be considered as such. If you encounter such a problem, feel free to contact us and we'll try to help.
Credit cards are charged immediately when the order is processed to validate the information. Invalid credit cards will be rejected and the order will not be processed, but will remain in the shopping cart for a limited time.
We ship by UPS and USPS. Freight shipments are pre-paid and added to your bill. We do not accept orders that have freight charges through Third Party Shipping. All shipping charges on the website are estimated by UPS or USPS and charged at the time of processing.
Our Air Shipments are not delivered on weekends. Orders placed on a Friday Next Day Air, will not be delivered until Monday.
The Store will contact you within 24 hours of an order being placed to setup a delivery date and time.
Please see Ordering and Shipping Policy for a full list of local zip codes and cities.
If you have problems with shipping damage, follow these 3 Easy Steps to make sure you get paid for your claim:
Damage can sometimes occur during the shipment of your orders. To help you have a better opportunity at resolving freight claims with common carriers, we recommend the following:
You still need to always note any obvious or potential damage on the bill of lading when you receive an order. Use of the "subject to internal inspection" terminology gives you more leverage with a carrier than a concealed damage claim that has been signed free and clear at the time of delivery.
All orders for delivery within the State of Michigan will be charged 6% sales tax. State sales tax for orders delivered outside of Michigan should be paid by the purchaser directly. Bourlier’s Barbecue and Fireplace cannot be held responsible for any issues arising from unpaid sales tax.
The appropriate venue for any disputes that arise requiring litigation shall be Troy, Oakland County, Michigan.
Interested in volume discounts? Give us a call and we'll give you a price. Our goal is to have the lowest price.