METRO DETROIT'S BARBECUE & FIREPLACE SUPERSTORE

SIT Top Mount Pilot Assembly for Natural Gas Fireplaces - Bourlier's Barbecue and Fireplace

Please Note: This product is only available for in-store pickup or local delivery to Metro Detroit Area Only

Check this page to see a list of zip codes and cities that we deliver to within the Metro Detroit area. Delivery charges may apply.

$109.99

Brand: Bourliers

SKU: BOU-0.199.769

Type: Top Mount Pilot Assembly

  • FEATURES
  • DESCRIPTION
  • VIDEO

Flat three-way pilot assembly for Standing Pilot Millivolt Valve Systems

This includes the thermopile (main valve sensor), fine thread thermocouple (pilot sensor), ignitor wire and ceramic probe, and the pilot tube. It also includes the bracket that goes next to the burner holding it all together.

Pilot tube, thermocouple, thermopile, and igniter wire are about 24" long.

This package contains a complete new pilot assembly.

Also known by the following part numbers:

  • American Hearth (Empire): R7612
  • Avalon (Travis Industries): 250-00412 / 93006515
  • Continental: W010-0801 / W010-1194 / W010-0798
  • Empire Comfort Systems: R7612
  • Fireplace Xtrordinair (Travis Industries): 250-00412 / 93006515
  • Hampton: 910-038
  • Hearthstone: 7211-370
  • Heatilator: 571-510A
  • Heat-N-Glo: 571-510A
  • Jotul: 129471
  • Kingsman Fireplaces: 1001-P714si / 1001-P714si / 1001-P714si / 1001-P606SI
  • Lennox: H5947
  • Lexington Forge: 37D0018 / 10000674 / 37D0018 / 37D0018
  • Lopi (Travis Industries): 250-00412 / 93006515
  • Majestic / Insta-Flame / Majco: 37D0018 / 10000674 / 37D0018 / 37D0018 / 10000674
  • Marquis (Kingsman): 1001-P714si / 1001-P714si / 1001-P606SI
  • Monessen: 37D0018 / 37D0018 / 10000674 / 37D0018
  • Napoleon: W010-0801 / W010-1194 / W010-0798
  • Quadrafire: 571-510A
  • Regency (FPI): 910-038
  • SIT Group: 0.199.769
  • Temco: 20010203
  • Vermont Castings: 37D0018 / 10000674 / 37D0018 / 10000674 / 37D0018 / 37D0018 / 10000674
  • White Mountain Hearth (Empire): R7612

 

    LEGAL DISCLAIMERS & WARNINGS

    Product packaging, owner's manuals, installation instructions, and/or operating instructions may include more information that what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product.


    Warning Icon "WARNING" https://www.p65warnings.ca.gov/


    WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.

    SHIPPING & HANDLING

    ABOUT OUR SHIPPING POLICY

    • Shipping and Billing Address Must Match
    • No International Shipping
    • Only Shipping to the Continental United States

    STANDARD SHIPPING POLICY

    ORDER PROCESSING

    • Orders are typically processed in 1 to 2 business days unless otherwise specified on the product listing.
    • Orders are shipping Monday through Friday by 2 pm (EST).


    ABOUT OUR SHIPPING POLICY

    • Orders are typically processed in 1 to 2 business days unless otherwise specified on the product listing.
    • Orders are shipping Monday through Friday by 2 pm (EST).


    FLAT-RATE SHIPPING

    • All orders under $49.99 are subject to flat-rate shipping if your item qualifies to be shipped.
    • Items will ship via USPS, FedEx, and UPS.
    • Shipments can take from 3 to 10 business days.


    FREE SHIPPING

    • Applies to select items and sales $50.00 and up, if the product qualifies.
    • Metro Detroit Area Only items do not qualify for free shipping; typically it is stated in the product listing.
    • Items like grills or fireplaces do not ship, these are big-ticket items. (Please see table below for qualified zip codes)
    • Some products we can not sell out of the zip codes below, due to agreements.
    • Items will ship via USPS, FedEx, and UPS
    • Shipments can take from 3 to 10 business days.


    RETURN SHIPPING

    • Return shipping is not free unless it is determined by Bourlier's Barbecue and Fireplace, Inc.
    • It is the responsibility of the purchaser of the product(s) in question to pay for the return shipping and ship the item back in a sellable condition.
    • If an item comes back in unsellable condition, it is within Bourlier's Barbecue and Fireplace, Inc's right not to give a refund.
    • If an item comes back damaged you may receive a refund with a restocking fee.
    • If Bourlier's Barbecue and Fireplace, Inc. determines that the issue was on us, we will send you a pre-paid return label. (You Must Get Approval First)


    DAMAGED PRODUCTS FROM SHIPPING

    If your item arrives damaged, please contact us as soon as possible. Please send pictures if possible of the item and the packaging it came in. We will file a shipping claim. All damaged products must be reported within 24 hours of receiving our item. Please keep all of your packaging materials.


    REFUNDS

    Refunds are only given once the product(s) in question are in hand by Bourlier's Barbecue and Fireplace, Inc. or a shipping claim has been awarded. Original shipping fees can not be refunded. If you received free shipping the cost of shipping the items will be subtracted from the refund awarded. Bourlier's Barbecue and Fireplace, Inc. does not give any refunds on burned products, such as grills, fireplaces, gas logs, or any other products that you can light on fire. For more information please see our full return policy.


    STANDARD SHIPPING POLICY

    Big-ticket table (for large items that we do not want to ship nationally).

    See below tables for zip codes and listed cities

    Grills delivered in box - $50
    Grills assembled and delivered - $100

    Please call our store at 248.582.1084 for more options and details on assembly, delivery and service.

    BIG TICKET TABLE (BY ZIP CODE)
    480044800548007480094801248015480174802148025480264803048033
    480344803548036480374803848042480434804448045480464804748048
    480504805148062480634806448065480664806748068480694807048071
    480724807348075480764808048081480824808348084480854808648088
    480894809048091480924809348094480954809648098480994810148111
    481124812048121481224812348124481254812648127481284813548136
    481414814648150481514815248153481544816548167481684817048174
    481754818048184481854818648187481884819248193481954819748198
    482014820248203482044820548206482074820848209482104821148212
    482134821448215482164821748218482194822048221482224822348224
    482254822648227482284822948230482314823248233482344823548236
    482374823848239482404824248243482444825548260482644826548266
    482674826848269482724827548277482784827948288483014830248303
    483044830648307483084830948310483114831248313483144831548316
    483174831848320483214832248323483244832548326483274832848329
    483304833148332483334833448335483364834048341483424834348346
    483474834848350483564835748359483604836148362483634836648367
    483704837148374483754837648377483804838148382483834838648387
    48390483914839348397483984844248462
    BIG TICKET TABLE (BY CITY NAME)
    Addison Township MIAllen Park MIAnchorville MIArmada MIAuburn Hills MIBelleville MIBerkley MIBeverly Hills MI
    Bingham Farms MIBirmingham MIBloomfield Hills MIBloomfield MIBloomfield Township MIBrownstown MIBrownstown Township MICanton MI
    Casco MICenter Line MIChesterfield MIClarkston MIClawson MIClinton Township MIColumbus MICommerce Township MI
    Davisburg MIDearborn Heights MIDearborn MIDetroit MIDrayton Plains MIEastpointe MIEcorse MIFarmington Hills MI
    Farmington MIFerndale MIFraser MIGarden City MIGrosse Pointe MIGrosse Pointe Park MIGrosse Pointe Woods MIHamtramck MI
    Harper Woods MIHarrison Township MIHazel Park MIHighland MIHolly MIHuntington Woods MIInkster MIKeego Harbor MI
    Lake Orion MILakeville MILenox MILincoln Park MILivonia MIMacomb MIMadison Heights MIMelvindale MI
    Milford MIMount Clemens MINew Baltimore MINew Haven MINew Hudson MINorthville MINovi MIOak Park MI
    Oakland MIOrtonville MIOxford MIPleasant Ridge MIPlymouth MIPontiac MIRay MIRedford MI
    Richmond MIRiver Rouge MIRiverview MIRochester Hills MIRochester MIRomeo MIRomulus MIRoseville MI
    Royal Oak MISaint Clair Shores MISalem MIShelby Township MISouthfield MISouthgate MISterling Heights MITaylor MI
    Troy MIUnion Lake MIUtica MIWalled Lake MIWarren MIWashington MIWaterford MIWaterford Township MI
    Wayne MIWest Bloomfield MIWestland MIWhite Lake MIWixom MIWolverine Lake MIWyandotte MIYpsilanti MI

    RETURN POLICY

    Stock store items in the original manufacturer's packaging can be exchanged or refunded with a receipt within 30 days or purchase. Stock store items are items available at our location, and items that do not have to be ordered.

    No refunds will be given for used, installed, or "burned" items.

    Special order items and custom-made items cannot be refunded or exchanged. These items are defined as: non-stock items that must be ordered and shipped to Bourlier's Barbecue and Fireplace, Inc. This also refers to items that Bourlier's Barbecue and Fireplace, Inc. has vendors manufacture or custom make for customers. Deposits for these items will not be refunded. We will issue a refund or exchange if the item ordered becomes unavailable from the factory or vendor.

    Note: Many of the items we sell are special order due to the custom nature of colors, sizes, and options available from fireplace manufacturers.

    Delivery charges are non-refundable. If you cannot return the item yourself, a pick-up charge will be deducted from your refund.

    If you ordered an item from www.bourlierbbq.com and wish to return the item, you pay the shipping to return the item. Any purchased shipping via www.bourlierbbq.com or Bourlier's Barbecue and Fireplace, Inc. is not refundable. If the error is www.bourlierbbq.com or Bourlier's Barbecue and Fireplace, Inc's a refund is only given once the item is returned.

    We do not refund installation and service call fees from contractors.

    Gift cards and gift certificates are not refundable; they are only good for store credit.

    If your item is defective, Bourlier's will over the counter repair or replace the item based on the manufacturer's warranty. After the first 30 days, the customer may have to return the item to the manufacturer or wait for a replacement to be shipped from the manufacturer. You will not get a refund.

    Under special circumstances, Bourlier's Barbecue and Fireplace, Inc. may allow a returned item that does not meet the main criteria. Bourlier's Barbecue and Fireplace, Inc. would apply a restocking fee to that item. The amount is usually based on vendor restocking fees and return shipping charges. In these cases, only store credit will be issued.

    Merchandise left at the store for a period of over 45 days will be charged storage fees. Until the fees outweigh the value, it will be considered vacated, and will be sold to offset the fees, so a refund will not be granted.

    If your natural gas grill quick connect fitting is older or improperly sized for your new grill, an additional fee will be charged for gas work.
    Bourlier’s Barbecue & Fireplace delivers to your yard or garage, we do not handle inside deliveries.
    Your contractor or an outside company will be required to move your purchased products inside your home at an additional charge.
    Storage fees will be charged on items not picked up after 45 days.
    Deposits will be converted to store credit only, unless the product is unattainable.
    Deposits and products will be forfeited after 6 months if delivery is not taken.
    Price does not include installation. Bourlier’s Barbecue & Fireplace is not a General Contractor, but we can recommend reputable installers.

    • If your natural gas grill quick connect fitting is older or improperly sized for your new grill, an additional fee will be charged for gas work.
    • Bourlier’s Barbecue & Fireplace delivers to your yard or garage, we do not handle inside deliveries.
    • Your contractor or an outside company will be required to move your purchased products inside your home at an additional charge.
    • Storage fees will be charged on items not picked up after 45 days.
    • Deposits will be converted to store credit only, unless the product is unattainable.
    • Deposits and products will be forfeited after 6 months if delivery is not taken.
    • Price does not include installation. Bourlier’s Barbecue & Fireplace is not a General Contractor, but we can recommend reputable installers.

    WOOD-BURNING FIRE PIT
    (Protective coatings and fire resistant paint are usually applied, however, this may burn off, leaving fire pits susceptible to rusting.)

    RESTOCKING FEES FOR IN-STOCK FIREPLACE DOORS
    Any stock fireplace door has a $40 restocking fee for any door returned out of the original packaging. The door must be in a sellable condition to be returned.

    ITEMS THAT CANNOT BE RETURNED
    Any Realstone products cannot be returned as the manufacturer will not accept returns. Realstone Product is a natural product and is sold as-is. Factory warranty only, no implied store warranty. No returns on Realstone. Overages would be expected because it is sold by the case, and installers have to account for scrap. **NOT RETURNABLE FOR REFUND. **

    Insulator Jackets from any brand for grills or other outdoor kitchen products are not returnable, no refund will be given.
    Any Thermoworks item that is used, you must deal with Thermoworks. No Returns on Open Product.

    FIREPLACE RETURN
    GAS INSTALLATION IS NOT INCLUDED AND THE INSTALLER WILL COLLECT FOR GAS LINE CONNECTIONS, SERVICE, DOORS, AND MANTELS. BOURLIER'S IS NOT RESPONSIBLE, AND WILL NOT REFUND OR REIMBURSE ANY DAMAGE DONE TO PRODUCTS DUE TO IMPROPER INSTALLATION OR ASSEMBLY.

    READ YOUR OWNERS MANUAL, OR USE A CERTIFIED INSTALLER.

    PRODUCTS ARE COVERED UNDER FACTORY WARRANTY. THERE IS NO IMPLIED STORE WARRANTY UNLESS PURCHASED SEPARATE. WE DO NOT REIMBURSE OUTSIDE CONTRACTORS FOR SERVICE, EVEN IF IT IS RELATED TO PRODUCT DEFECT.

    (IE. DO NOT HOOK 110V TO DIRECT-VENT MILLIVOLT VALVE).

    30% RESTOCKING FEE ON ALL RETURNED PIPES IN NEW CONDITION.

    SPECIAL ORDER PIPE AND VENTING IS NOT RETURNABLE.

    NO REFUNDS ON PIPES WITH SILICONE, SCREW HOLES, OR DENTS.
    WARRANTY / SERVICE FOR CERTAIN PRODUCTS/SKYTECH PRODUCTS
    Offers a 5 year Warranty on remotes, Bourlier’s Barbecue and Fireplace, Inc. administrates for the 1st year, and after that you must contact Skytech at 855-498-8324

    THERMOWORKS PRODUCTS
    Any used product, you must deal with Thermoworks. No Returns on Open Product.

    LYNX GRILLS
    Any problem with your Lynx Grill please contact Lynx directly at 888-289-5969. Lynx will then issue us a work order to repair your Lynx Product.

    Refunds are only given once the product(s) in question are in hand by Bourlier's Barbecue and Fireplace or a shipping claim has been awarded.
    Original shipping fees can not be refunded. If you received free shipping the cost of shipping the items will be subtracted from the refund awarded.

    ONLINE ORDER REFUNDS
    Refunds are only given once the product(s) in question are in hand by Bourlier's Barbecue and Fireplace or a shipping claim has been awarded. Original shipping fees can not be refunded. If you received free shipping the cost of shipping the items will be subtracted from the refund awarded. All shipping fees will be deducted from the original purchase price. Example: If you bought an item that cost $100, and we spent $25 to ship it to you, we would only give a refund of $75.00 after we received the item back and it is in sellable condition. Return shipping is also subject to this policy if we send you a return label and you use it that shipping would be deducted from the refund amount as well. Return shipping is often more expensive than us shipping to you.

    For other questions regarding Shipping, please look at our shipping and handling policy page.
    SIT Top Mount Pilot Assembly for Natural Gas Fireplaces - Bourlier's Barbecue and Fireplace

    Please Note: This product is only available for in-store pickup or local delivery to Metro Detroit Area Only

    Check this page to see a list of zip codes and cities that we deliver to within the Metro Detroit area. Delivery charges may apply.

    $109.99

    Brand: Bourliers

    SKU: BOU-0.199.769

    Type: Top Mount Pilot Assembly

    • FEATURES
    • DESCRIPTION
    • VIDEO

    Flat three-way pilot assembly for Standing Pilot Millivolt Valve Systems

    This includes the thermopile (main valve sensor), fine thread thermocouple (pilot sensor), ignitor wire and ceramic probe, and the pilot tube. It also includes the bracket that goes next to the burner holding it all together.

    Pilot tube, thermocouple, thermopile, and igniter wire are about 24" long.

    This package contains a complete new pilot assembly.

    Also known by the following part numbers:

    • American Hearth (Empire): R7612
    • Avalon (Travis Industries): 250-00412 / 93006515
    • Continental: W010-0801 / W010-1194 / W010-0798
    • Empire Comfort Systems: R7612
    • Fireplace Xtrordinair (Travis Industries): 250-00412 / 93006515
    • Hampton: 910-038
    • Hearthstone: 7211-370
    • Heatilator: 571-510A
    • Heat-N-Glo: 571-510A
    • Jotul: 129471
    • Kingsman Fireplaces: 1001-P714si / 1001-P714si / 1001-P714si / 1001-P606SI
    • Lennox: H5947
    • Lexington Forge: 37D0018 / 10000674 / 37D0018 / 37D0018
    • Lopi (Travis Industries): 250-00412 / 93006515
    • Majestic / Insta-Flame / Majco: 37D0018 / 10000674 / 37D0018 / 37D0018 / 10000674
    • Marquis (Kingsman): 1001-P714si / 1001-P714si / 1001-P606SI
    • Monessen: 37D0018 / 37D0018 / 10000674 / 37D0018
    • Napoleon: W010-0801 / W010-1194 / W010-0798
    • Quadrafire: 571-510A
    • Regency (FPI): 910-038
    • SIT Group: 0.199.769
    • Temco: 20010203
    • Vermont Castings: 37D0018 / 10000674 / 37D0018 / 10000674 / 37D0018 / 37D0018 / 10000674
    • White Mountain Hearth (Empire): R7612

     

      LEGAL DISCLAIMERS & WARNINGS

      Product packaging, owner's manuals, installation instructions, and/or operating instructions may include more information that what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product.


      Warning Icon "WARNING" https://www.p65warnings.ca.gov/


      WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.

      SHIPPING & HANDLING

      ABOUT OUR SHIPPING POLICY

      • Shipping and Billing Address Must Match
      • No International Shipping
      • Only Shipping to the Continental United States

      STANDARD SHIPPING POLICY

      ORDER PROCESSING

      • Orders are typically processed in 1 to 2 business days unless otherwise specified on the product listing.
      • Orders are shipping Monday through Friday by 2 pm (EST).


      ABOUT OUR SHIPPING POLICY

      • Orders are typically processed in 1 to 2 business days unless otherwise specified on the product listing.
      • Orders are shipping Monday through Friday by 2 pm (EST).


      FLAT-RATE SHIPPING

      • All orders under $49.99 are subject to flat-rate shipping if your item qualifies to be shipped.
      • Items will ship via USPS, FedEx, and UPS.
      • Shipments can take from 3 to 10 business days.


      FREE SHIPPING

      • Applies to select items and sales $50.00 and up, if the product qualifies.
      • Metro Detroit Area Only items do not qualify for free shipping; typically it is stated in the product listing.
      • Items like grills or fireplaces do not ship, these are big-ticket items. (Please see table below for qualified zip codes)
      • Some products we can not sell out of the zip codes below, due to agreements.
      • Items will ship via USPS, FedEx, and UPS
      • Shipments can take from 3 to 10 business days.


      RETURN SHIPPING

      • Return shipping is not free unless it is determined by Bourlier's Barbecue and Fireplace, Inc.
      • It is the responsibility of the purchaser of the product(s) in question to pay for the return shipping and ship the item back in a sellable condition.
      • If an item comes back in unsellable condition, it is within Bourlier's Barbecue and Fireplace, Inc's right not to give a refund.
      • If an item comes back damaged you may receive a refund with a restocking fee.
      • If Bourlier's Barbecue and Fireplace, Inc. determines that the issue was on us, we will send you a pre-paid return label. (You Must Get Approval First)


      DAMAGED PRODUCTS FROM SHIPPING

      If your item arrives damaged, please contact us as soon as possible. Please send pictures if possible of the item and the packaging it came in. We will file a shipping claim. All damaged products must be reported within 24 hours of receiving our item. Please keep all of your packaging materials.


      REFUNDS

      Refunds are only given once the product(s) in question are in hand by Bourlier's Barbecue and Fireplace, Inc. or a shipping claim has been awarded. Original shipping fees can not be refunded. If you received free shipping the cost of shipping the items will be subtracted from the refund awarded. Bourlier's Barbecue and Fireplace, Inc. does not give any refunds on burned products, such as grills, fireplaces, gas logs, or any other products that you can light on fire. For more information please see our full return policy.


      STANDARD SHIPPING POLICY

      Big-ticket table (for large items that we do not want to ship nationally).

      See below tables for zip codes and listed cities

      Grills delivered in box - $25
      Grills assembled and delivered - $50

      Please call our store at 248.582.1084 for more options and details on assembly, delivery and service.

      BIG TICKET TABLE (BY ZIP CODE)
      480044800548007480094801248015480174802148025480264803048033
      480344803548036480374803848042480434804448045480464804748048
      480504805148062480634806448065480664806748068480694807048071
      480724807348075480764808048081480824808348084480854808648088
      480894809048091480924809348094480954809648098480994810148111
      481124812048121481224812348124481254812648127481284813548136
      481414814648150481514815248153481544816548167481684817048174
      481754818048184481854818648187481884819248193481954819748198
      482014820248203482044820548206482074820848209482104821148212
      482134821448215482164821748218482194822048221482224822348224
      482254822648227482284822948230482314823248233482344823548236
      482374823848239482404824248243482444825548260482644826548266
      482674826848269482724827548277482784827948288483014830248303
      483044830648307483084830948310483114831248313483144831548316
      483174831848320483214832248323483244832548326483274832848329
      483304833148332483334833448335483364834048341483424834348346
      483474834848350483564835748359483604836148362483634836648367
      483704837148374483754837648377483804838148382483834838648387
      48390483914839348397483984844248462
      BIG TICKET TABLE (BY CITY NAME)
      Addison Township MIAllen Park MIAnchorville MIArmada MIAuburn Hills MIBelleville MIBerkley MIBeverly Hills MI
      Bingham Farms MIBirmingham MIBloomfield Hills MIBloomfield MIBloomfield Township MIBrownstown MIBrownstown Township MICanton MI
      Casco MICenter Line MIChesterfield MIClarkston MIClawson MIClinton Township MIColumbus MICommerce Township MI
      Davisburg MIDearborn Heights MIDearborn MIDetroit MIDrayton Plains MIEastpointe MIEcorse MIFarmington Hills MI
      Farmington MIFerndale MIFraser MIGarden City MIGrosse Pointe MIGrosse Pointe Park MIGrosse Pointe Woods MIHamtramck MI
      Harper Woods MIHarrison Township MIHazel Park MIHighland MIHolly MIHuntington Woods MIInkster MIKeego Harbor MI
      Lake Orion MILakeville MILenox MILincoln Park MILivonia MIMacomb MIMadison Heights MIMelvindale MI
      Milford MIMount Clemens MINew Baltimore MINew Haven MINew Hudson MINorthville MINovi MIOak Park MI
      Oakland MIOrtonville MIOxford MIPleasant Ridge MIPlymouth MIPontiac MIRay MIRedford MI
      Richmond MIRiver Rouge MIRiverview MIRochester Hills MIRochester MIRomeo MIRomulus MIRoseville MI
      Royal Oak MISaint Clair Shores MISalem MIShelby Township MISouthfield MISouthgate MISterling Heights MITaylor MI
      Troy MIUnion Lake MIUtica MIWalled Lake MIWarren MIWashington MIWaterford MIWaterford Township MI
      Wayne MIWest Bloomfield MIWestland MIWhite Lake MIWixom MIWolverine Lake MIWyandotte MIYpsilanti MI

      RETURN POLICY

      Stock store items in the original manufacturer's packaging can be exchanged or refunded with a receipt within 30 days or purchase. Stock store items are items available at our location, and items that do not have to be ordered.

      No refunds will be given for used, installed, or "burned" items.

      Special order items and custom-made items cannot be refunded or exchanged. These items are defined as: non-stock items that must be ordered and shipped to Bourlier's Barbecue and Fireplace, Inc. This also refers to items that Bourlier's Barbecue and Fireplace, Inc. has vendors manufacture or custom make for customers. Deposits for these items will not be refunded. We will issue a refund or exchange if the item ordered becomes unavailable from the factory or vendor.

      Note: Many of the items we sell are special order due to the custom nature of colors, sizes, and options available from fireplace manufacturers.

      Delivery charges are non-refundable. If you cannot return the item yourself, a pick-up charge will be deducted from your refund.

      If you ordered an item from www.bourlierbbq.com and wish to return the item, you pay the shipping to return the item. Any purchased shipping via www.bourlierbbq.com or Bourlier's Barbecue and Fireplace, Inc. is not refundable. If the error is www.bourlierbbq.com or Bourlier's Barbecue and Fireplace, Inc's a refund is only given once the item is returned.

      We do not refund installation and service call fees from contractors.

      Gift cards and gift certificates are not refundable; they are only good for store credit.

      If your item is defective, Bourlier's will over the counter repair or replace the item based on the manufacturer's warranty. After the first 30 days, the customer may have to return the item to the manufacturer or wait for a replacement to be shipped from the manufacturer. You will not get a refund.

      Under special circumstances, Bourlier's Barbecue and Fireplace, Inc. may allow a returned item that does not meet the main criteria. Bourlier's Barbecue and Fireplace, Inc. would apply a restocking fee to that item. The amount is usually based on vendor restocking fees and return shipping charges. In these cases, only store credit will be issued.

      Merchandise left at the store for a period of over 45 days will be charged storage fees. Until the fees outweigh the value, it will be considered vacated, and will be sold to offset the fees, so a refund will not be granted.

      If your natural gas grill quick connect fitting is older or improperly sized for your new grill, an additional fee will be charged for gas work.
      Bourlier’s Barbecue & Fireplace delivers to your yard or garage, we do not handle inside deliveries.
      Your contractor or an outside company will be required to move your purchased products inside your home at an additional charge.
      Storage fees will be charged on items not picked up after 45 days.
      Deposits will be converted to store credit only, unless the product is unattainable.
      Deposits and products will be forfeited after 6 months if delivery is not taken.
      Price does not include installation. Bourlier’s Barbecue & Fireplace is not a General Contractor, but we can recommend reputable installers.

      • If your natural gas grill quick connect fitting is older or improperly sized for your new grill, an additional fee will be charged for gas work.
      • Bourlier’s Barbecue & Fireplace delivers to your yard or garage, we do not handle inside deliveries.
      • Your contractor or an outside company will be required to move your purchased products inside your home at an additional charge.
      • Storage fees will be charged on items not picked up after 45 days.
      • Deposits will be converted to store credit only, unless the product is unattainable.
      • Deposits and products will be forfeited after 6 months if delivery is not taken.
      • Price does not include installation. Bourlier’s Barbecue & Fireplace is not a General Contractor, but we can recommend reputable installers.

      WOOD-BURNING FIRE PIT
      (Protective coatings and fire resistant paint are usually applied, however, this may burn off, leaving fire pits susceptible to rusting.)

      RESTOCKING FEES FOR IN-STOCK FIREPLACE DOORS
      Any stock fireplace door has a $40 restocking fee for any door returned out of the original packaging. The door must be in a sellable condition to be returned.

      ITEMS THAT CANNOT BE RETURNED
      Any Realstone products cannot be returned as the manufacturer will not accept returns. Realstone Product is a natural product and is sold as-is. Factory warranty only, no implied store warranty. No returns on Realstone. Overages would be expected because it is sold by the case, and installers have to account for scrap. **NOT RETURNABLE FOR REFUND. **

      Insulator Jackets from any brand for grills or other outdoor kitchen products are not returnable, no refund will be given.
      Any Thermoworks item that is used, you must deal with Thermoworks. No Returns on Open Product.

      FIREPLACE RETURN
      GAS INSTALLATION IS NOT INCLUDED AND THE INSTALLER WILL COLLECT FOR GAS LINE CONNECTIONS, SERVICE, DOORS, AND MANTELS. BOURLIER'S IS NOT RESPONSIBLE, AND WILL NOT REFUND OR REIMBURSE ANY DAMAGE DONE TO PRODUCTS DUE TO IMPROPER INSTALLATION OR ASSEMBLY.

      READ YOUR OWNERS MANUAL, OR USE A CERTIFIED INSTALLER.

      PRODUCTS ARE COVERED UNDER FACTORY WARRANTY. THERE IS NO IMPLIED STORE WARRANTY UNLESS PURCHASED SEPARATE. WE DO NOT REIMBURSE OUTSIDE CONTRACTORS FOR SERVICE, EVEN IF IT IS RELATED TO PRODUCT DEFECT.

      (IE. DO NOT HOOK 110V TO DIRECT-VENT MILLIVOLT VALVE).

      30% RESTOCKING FEE ON ALL RETURNED PIPES IN NEW CONDITION.

      SPECIAL ORDER PIPE AND VENTING IS NOT RETURNABLE.

      NO REFUNDS ON PIPES WITH SILICONE, SCREW HOLES, OR DENTS.
      WARRANTY / SERVICE FOR CERTAIN PRODUCTS/SKYTECH PRODUCTS
      Offers a 5 year Warranty on remotes, Bourlier’s Barbecue and Fireplace, Inc. administrates for the 1st year, and after that you must contact Skytech at 855-498-8324

      THERMOWORKS PRODUCTS
      Any used product, you must deal with Thermoworks. No Returns on Open Product.

      LYNX GRILLS
      Any problem with your Lynx Grill please contact Lynx directly at 888-289-5969. Lynx will then issue us a work order to repair your Lynx Product.

      Refunds are only given once the product(s) in question are in hand by Bourlier's Barbecue and Fireplace or a shipping claim has been awarded.
      Original shipping fees can not be refunded. If you received free shipping the cost of shipping the items will be subtracted from the refund awarded.

      ONLINE ORDER REFUNDS
      Refunds are only given once the product(s) in question are in hand by Bourlier's Barbecue and Fireplace or a shipping claim has been awarded. Original shipping fees can not be refunded. If you received free shipping the cost of shipping the items will be subtracted from the refund awarded. All shipping fees will be deducted from the original purchase price. Example: If you bought an item that cost $100, and we spent $25 to ship it to you, we would only give a refund of $75.00 after we received the item back and it is in sellable condition. Return shipping is also subject to this policy if we send you a return label and you use it that shipping would be deducted from the refund amount as well. Return shipping is often more expensive than us shipping to you.

      For other questions regarding Shipping, please look at our shipping and handling policy page.

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