SHIPPING AND HANDLING

ABOUT OUR SHIPPING POLICY

  • Shipping and Billing Address Must Match
  • No International Shipping
  • Only Shipping to the Continental United States

STANDARD SHIPPING POLICY

ORDER PROCESSING

  • Orders are typically processed in 1 to 2 business days unless otherwise specified on the product listing.
  • Orders are shipped Monday through Friday by 2 pm (EST).



FLAT-RATE SHIPPING

  • All orders under $49.99 are subject to flat-rate shipping if your item qualifies to be shipped.
  • Items will ship via USPS, FedEx, and UPS.
  • Shipments can take from 3 to 10 business days.


FREE SHIPPING

  • Applies to select items and sales $50.00 and up, if the product qualifies
  • Metro Detroit Area Only Items do not qualify for free shipping; typically it is stated in the product listing.
  • Items like grills or fireplaces do not ship, these are big-ticket items. (Please see table below for qualified zip codes)
  • Some products we can not sell out of the zip codes below, due to agreements.
  • Items will ship via USPS, FedEx, and UPS.
  • Shipments can take from 3 to 10 business days.


RETURN SHIPPING

  • Return shipping is not free unless it is determined by Bourlier's Barbecue and Fireplace, Inc.
  • It is the responsibility of the purchaser of the product(s) in question to pay for the return shipping and ship the item back in a sellable condition.
  • If an item comes back in unsellable condition, it is within Bourlier's Barbecue and Fireplace, Inc right not to give a refund.
  • If an item comes back damaged you may receive a refund with a restocking fee
  • If Bourlier's Barbecue and Fireplace, Inc. determines that the issue was on us we will send you a pre-paid return label. (You Must Get Approval First)


DAMAGED PRODUCTS FROM SHIPPING

If your item arrives damaged, please contact us as soon as possible, please send pictures if possible of the item and the packaging it came in. We will file a shipping claim. All damaged products must be reported within 24 hours of receiving our item.Please keep all of your packaging materials.


REFUNDS

Refunds are only given once the product(s) in question are in hand by Bourlier's Barbecue and Fireplace or a shipping claim has been awarded.Original shipping fees can not be refunded. If you received free shipping the cost of shipping the items will be subtracted from the refund awarded.Bourlier's Barbecue and Fireplace, Inc. does not give any refunds on burned products, such as grills, fireplaces, gas logs, or any other product that you can light on fire. For more information please see our full return policy.



STANDARD SHIPPING POLICY

Big ticket table (for large items that we do not want to ship nationally).
See below tables for zip codes and listed cities.

Grills delivered in box - $25
Grills assembled and delivered - $50
STORE WILL CALL TO SETUP DELIVERY

Please call our store at 248.582.1084 for more options and details on assembly, delivery and service.

BIG TICKET TABLE (BY ZIP CODE)
480044800548007480094801248015480174802148025480264803048033
480344803548036480374803848042480434804448045480464804748048
480504805148062480634806448065480664806748068480694807048071
480724807348075480764808048081480824808348084480854808648088
480894809048091480924809348094480954809648098480994810148111
481124812048121481224812348124481254812648127481284813548136
481414814648150481514815248153481544816548167481684817048174
481754818048184481854818648187481884819248193481954819748198
482014820248203482044820548206482074820848209482104821148212
482134821448215482164821748218482194822048221482224822348224
482254822648227482284822948230482314823248233482344823548236
482374823848239482404824248243482444825548260482644826548266
482674826848269482724827548277482784827948288483014830248303
483044830648307483084830948310483114831248313483144831548316
483174831848320483214832248323483244832548326483274832848329
483304833148332483334833448335483364834048341483424834348346
483474834848350483564835748359483604836148362483634836648367
483704837148374483754837648377483804838148382483834838648387
48390483914839348397483984844248462

BIG TICKET TABLE (BY CITY NAME)
Addison Township MIAllen Park MIAnchorville MIArmada MIAuburn Hills MIBelleville MIBerkley MIBeverly Hills MI
Bingham Farms MIBirmingham MIBloomfield Hills MIBloomfield MIBloomfield Township MIBrownstown MIBrownstown Township MICanton MI
Casco MICenter Line MIChesterfield MIClarkston MIClawson MIClinton Township MIColumbus MICommerce Township MI
Davisburg MIDearborn Heights MIDearborn MIDetroit MIDrayton Plains MIEastpointe MIEcorse MIFarmington Hills MI
Farmington MIFerndale MIFraser MIGarden City MIGrosse Pointe MIGrosse Pointe Park MIGrosse Pointe Woods MIHamtramck MI
Harper Woods MIHarrison Township MIHazel Park MIHighland MIHolly MIHuntington Woods MIInkster MIKeego Harbor MI
Lake Orion MILakeville MILenox MILincoln Park MILivonia MIMacomb MIMadison Heights MIMelvindale MI
Milford MIMount Clemens MINew Baltimore MINew Haven MINew Hudson MINorthville MINovi MIOak Park MI
Oakland MIOrtonville MIOxford MIPleasant Ridge MIPlymouth MIPontiac MIRay MIRedford MI
Richmond MIRiver Rouge MIRiverview MIRochester Hills MIRochester MIRomeo MIRomulus MIRoseville MI
Royal Oak MISaint Clair Shores MISalem MIShelby Township MISouthfield MISouthgate MISterling Heights MITaylor MI
Troy MIUnion Lake MIUtica MIWalled Lake MIWarren MIWashington MIWaterford MIWaterford Township MI
Wayne MIWest Bloomfield MIWestland MIWhite Lake MIWixom MIWolverine Lake MIWyandotte MIYpsilanti MI